Outplacement Services for Consumer Discretionary Organizations
Workforce changes in communication services carry heightened public visibility and customer-impact risk. Employees support service reliability, content delivery, network operations, and customer relationships in highly regulated and brand-sensitive environments. Transitions often occur under scrutiny, where communication discipline, continuity, and speed matter.
Relevante delivers communications-aware outplacement services that help communication services organizations support impacted employees while protecting brand trust and reducing disruption across customer operations, technical teams, media functions, and corporate groups.
Why Communication Services HR Teams Choose Relevante
Communication services HR leaders need an outplacement partner who understands public-facing environments, regulatory considerations, and accountability in highly visible organizations.
100% placement guarantee for Professionals
Fixed price, guaranteed placement, complete peace of mind
Deployment within 24 - 48 hours
Simple onboarding with immediate program activation
1:1 coaching for every participant
Not a call center model, personalized support throughout
Built for Communication Services Transitions
Communication services workforce transitions are complex. They often involve frontline customer operations, field technicians, network engineers, creative teams, and corporate roles operating under regulatory and union considerations.
Relevante’s delivery model is designed to support organizations navigating workforce changes without compromising customer experience, service continuity, or brand reputation.
Consumer Discretionary Challenges We’re Built For
Customer-Facing Operations
Transitions involving call centers, service teams, and support leadership.
Public and Brand Sensitivity
Highly visible workforce actions affecting trust and perception.
Diverse Workforce Models
Frontline, technical, creative, and corporate populations.
Role Coverage Across Communication Services Organizations
Relevante supports a wide range of roles, so organizations can run one consistent outplacement program across customer operations, field services, platforms, and corporate functions.
Telecom & Network Operations
Network engineers, NOC roles, field technicians, infrastructure support
Customer Operations
Call centers, customer service, retention, QA leadership
Media & Content
Production, editorial, content operations, studio and scheduling teams
Digital & Platform Teams
Product, engineering, UX, analytics, adtech operations
Corporate & Compliance Functions
Finance, HR, legal, regulatory affairs, communications, procurement
Why Choose Relevante
1:1 coaching throughout the transition
100% placement guarantee
Fixed pricing through placement
Rapid deployment within 24 - 48 hours
Clear visibility for HR and leadership from start to finish
Contact Details
Testimonials - Communication Services Industry
Outplacement Services FAQs
Q: How do we get started with Relevante’s Outplacement Services?
A: Simply schedule an intro meeting with us. We’ll learn about your company, explain our services, and answer any questions. Then, we’ll execute a Services Agreement via DocuSign to begin.
Q: Is there a cost to put the agreement in place?
A: No. There are no setup fees, minimums, or ongoing costs. You only pay when an employee is onboarded and accepts our services.
Q: How quickly can we begin onboarding employees?
A: We can onboard displaced employees within 24-48 hours of executing the Services Agreement.
Q: Is this service available to companies of all sizes?
A: Yes. We support small businesses, nonprofits, and large enterprises alike-whether you’re referring one person or handling a larger reduction in force (RIF).
Q: Is there a minimum number of employees that must be referred monthly or annually?
A: No. There is no minimum referral requirement to establish an agreement with Relevante for Outplacement Services. Additionally, there are no ongoing fees simply for maintaining an agreement with us.
Q: What services are included for employees?
A: Resume writing, LinkedIn optimization, interview preparation, job application coaching, offer negotiation, and more-all delivered 1-to-1 by Certified Career Coaches.
Q: How are employees matched with a coach?
A: We match them based on industry, job level, and career goals to ensure personalized and relevant guidance.
Q: What industries and employee levels do you support?
A: We provide Outplacement Services across all industries and support employees at every level, from entry-level to executive leadership.
Q: How long do you work with each employee?
A: We work with every employee until they land a new job. No matter how long it takes.
Q: How frequently are coaching sessions held?
A: Weekly at first, then adjusted based on the employee’s progress and preferences.
Q: How are sessions conducted?
A: Sessions are held via Microsoft Teams video or phone call. Additional communication is done via email.
Q: Do you offer services in all 50 U.S. states?
A: Yes, we support clients and employees in every U.S. state.
Q: Do you provide international services?
A: Yes. We serve U.S.-based employers with global employees, except in countries where U.S. law prohibits it.
Q: How is pricing structured?
A: Our pricing is fixed per onboarded employee and includes all services until the employee finds a job.
Q: Are there discounts for nonprofits?
A: Yes, we offer discounted pricing for nonprofit organizations.
Q: Are there any ongoing fees?
A: No. You’re only billed when an employee is onboarded and chooses to participate.
Q: How do Outplacement Services affect unemployment costs?
A: Every week an employee collects unemployment draws against your reserve account, potentially raising future premiums. We reduce job search time, which can lead to meaningful savings.
